We want to make ordering with us as easy and convenient as possible. If you have a question that is unanswered in our FAQs do not hesitate to contact us.
We are able to provide our customers with multiple platforms so that you can order with ease. We accept orders through:
- Our Website Shop- Set up an account, add products to your cart and proceed to checkout. We recommend using our online shop if you wish to pay in advance.
- On our Facebook Page- Send us a PM on our Facebook Page and we will assist you with your order.
- By Email- Send us an email at email@example.com
- By Phone Call- Call us on our mobile number 056 418 0800
- On Whatsapp- You can message us on our WhatsApp number 056 418 0800 to place an order.
At checkout choose which payment option you would like to use:
Cash on Delivery: Have the cash prepared to hand over to our delivery driver when you receive your order.
Card on Delivery: Use your debit or credit card to pay on our card machine when you receive your order from our delivery driver.
Online Payment: When checking out you will be redirected to our secure payment portal where you can pay online before you order is delivered.
All of our products are Halal.
Q: I am looking for a product I can’t find on the website
A: Contact us via WhatsApp or calling us on 0564180800 or Facebook and we will try our best to assist you in finding the product you are looking for.
Q: I want my order prepared in a specific way
A: Leave your instructions in the additional notes section at checkout.
Q: I want to order a specialized quantity (e.g whole leg of lamb, whole brisket, etc.)
A: The easiest way to complete this order is to contact us on WhatsApp or call us on 0564180800 or Facebook and we will complete this specialized order for you.
All of our products are fresh and prepared for our customers by our butchery every morning.
Orders placed before 4pm will be delivered the following day. Our team will call you the evening before your order is delivered to confirm a two hour delivery time slot with you. Once you have confirmed this time slot with us it cannot be changed in order to keep our delivery process running smoothly. We deliver Sunday-Thursday and Saturday.
Minimum spend is 250 AED to receive free delivery. If you wish to place an order below this amount you will be charged a delivery fee of 50 AED.
At the moment, only within Dubai, but we are looking to expand to other emirates soon.
Our products originate from Canada, America, Australia, Greece and The UAE.
We deliver from 10am-8pm Sunday-Thursday and Saturday. Our team will call the evening before your delivery to confirm a two hour time slot for delivery on weekdays. Orders placed on Thursday will be delivered on Saturday and orders placed on Friday will be delivered on Sunday.